We have put together a list of answers to some frequently asked questions along with some top tips for choosing and ordering your wedding stationery. If your question isn't covered below please email me and I will do my best to help.
Click on the question to get an answer!
- Is it possible to order a sample?
- When should I order my wedding invitations?
- When should I order my reception items?
- When should I send out my invites?
- How long will my stationery take?
- Can you help me with wording, etiquette and timings?
- When and how do I send through my wording?
- How and when will I receive my proof?
- Are there discounts for larger quantities or multiple items?
- Is there a minimum order requirement?
- Is it possible to change the colour of the stationery so it matches my wedding colour theme?
- Can I change the typeface?
- Is it possible to have my guest names typeset on my wedding stationery?
- Can I change the card size of the wedding stationery?
- I can't find exactly what I am looking for, could you design us something special?
- We would like colour envelopes, are these included in the price?
- When and how do I pay?
- Postage, Packging and Delivery
- International orders and Language?
We are more than happy to provide samples of the wedding invitations. All samples costs will be deducted from your order invoice. Please email to arrange for your sample to be posted out.
We recommend you order your wedding invitations three months before the wedding. This gives you plenty of time to receive the invitations, write the envelopes and pop them in the post so your guests receive their invite eight weeks before your wedding day.
We recommend you order your reception items a six weeks before your wedding day or as soon as you have all the relevant information.
We recommend your wedding invitations are sent out eight weeks before your wedding date. However if you are getting married abroad or during a holiday period we recommend you send them out three months before the big day.
You will be sent an acknowledgement that we have received your order immediately. A digital proof will be sent to you within 5 working days from receipt of your completed booking form and payment. The wedding stationery will then be sent out within three weeks of receiving your signed off proof.
Please note that bespoke or colour change services may take slightly longer; timescales will be agreed during our initial consultation.
If you require your stationery urgently or by a specific date please just let us know. We will try as hard as we can to meet your deadline.
We have a wealth of experience of weddings and are more than happy to offer advice on wedding etiquette timings and wordings as well as the latest wedding trends and colour schemes. So please email me () with any questions.
Please see our wording page for examples.
All wording for your stationery can be completed during our online booking process or sent to us directly in an email. Please see our wording page for example and tips. Please note that the wording for the order of service, menus, table plan and place card names will need to be emailed through as a separate attachment to
All digital proofs are sent as a PDF file via email. The proofs are your opportunity to check that everything is correct before we send your stationery to print. If there are any changes simply list them clearly in an email or Word document and email them to us. We will then send you a revised proof for you to check again.
We are happy to offer discounts for orders which total more than £300. Please contact us and we will send you an invoice with a 10% discount applied.
There is a minimum order of 25 items on all our stationery with the exception of table numbers, table plans and menus.
We are more than happy to change colours on our wedding stationery. We understand the importance of matching your wedding theme and therefore are more than happy to make changes to the colours of our designs. We will just need a sample of the colour you are trying to match.
We have chosen the type that we feels work with the invitation but it is absolutely fine to change this to one of your choice. Why not try out a few different typefaces on our wedding invitation simulator and pick your favourite. If your favourite type is not available as an option on the wedding simulator just add the type you would like to use in the extra information box on the online order form and we can alter this for you.
This is possible although each invitation will need to be individually designed and proofed and therefore there will be an additional £1 charge for each invitation.
Typesetting on placecards is possible at an additional 40 pence per placecard.
We are happy to alter size of wedding stationery to suit your requirements although the prices may then vary from those on the website.
We would love to design something personal and specific to your special day so please contact us for a quote for our bespoke service.
Good quality matching envelopes are included in the price of your invites.
Full payment is due when you submit the online booking form. Our site offers a secure payment facility through PayPal.
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If you pay online and are unhappy with the proof for any reason we will refund the full amount. However once you have approved the proof our cancellation policy applies.
It is also possible to pay by cheque, please tick this option on the booking form and make cheques payable to "Jennifer Hughes". Please note that we are unable to print your designs until the cheque has cleared.
All orders are sent using Royal Mail Special Delivery Services. There will be an additional £12 postage and packaging charge added to each order. For more information please visit our delivery information page.
We are happy to do orders for clients living outside the UK and are able to produce invites in any language which uses the Roman alphabet. Please note that delivery times and prices will increase for addresses outside the UK so please contact us for a quote.